Inspiring Compliance: Security Sector Trailblazers Overcoming Historical Industry Compliance Challenges

By WeNkosi Siwela

For years, the country’s security sector bore the burden of a legacy of noncompliance with employee retirement contributions, leaving many workers uncertain about their futures. A new chapter is, however, unfolding. Leading the way are firms such as Fidelity Services Group and Lumber Security Services, whose commitment to full compliance is setting a powerful example for the entire industry.

Security officers, often concerned about retirement, can now see a path to certainty and stability, as these companies show that safeguarding employees’ futures is both possible and essential. By prioritizing discipline, transparency, and care, Fidelity Services and Lumber Security are inspiring others in the sector to follow suit, transforming compliance from a past challenge into a foundation for a brighter, more secure future for their employees.

For these two firms, recognized by the Eswatini National Provident Fund (ENPF), from security guards to support staff, the message is clear: hard work deserves protection, and dedication to duty now comes with the peace of mind that retirement security is guaranteed. 

With these trailblazers leading the way, Eswatini’s security sector is not only being inspired to meet standards but also building a legacy of trust, responsibility, and hope for generations to come.

On Friday, February 6, 2026, the ENPF honoured the security firms and schools that have gone beyond regulatory requirements to safeguard their employees’ futures. The awards, hosted by ENPF CEO Futhi Tembe, highlighted employers who consistently demonstrate discipline, integrity, and a genuine commitment to the well-being of those who often work behind the scenes. This was part of the Lidlelantfongeni Stakeholder Recognition Awards, held at the ENPF headquarters in Manzini.

The two security firms were recognized for overcoming historical noncompliance challenges and setting a new standard for the industry.

“We commend these companies for choosing discipline, responsibility, and respect for the officers who serve under demanding conditions. Their example uplifts the entire sector.”

Lumber Security Services Human Resources Manager Ncamsile Ndzimandze thanked ENPF for its professionalism and seamless service. “ENPF staff are helpful, professional, and efficient,” she said. “This recognition motivates us to continue paying on time and to remain fully compliant because protecting our employees’ future is essential.”

Fidelity Services Group (Eswatini) Branch Manager Patricia Hlophe said that ENPF compliance recently proved its value during an inspection by the Prime Minister’s Office. “Our compliance helped us meet all requirements and be recognized for honestly declaring our workforce,” Hlophe said. “I encourage all security firms to comply — it protects your business and secures workers’ futures.”

Compliance is more than a legal requirement

From security guards to support staff at schools, the workers in schools and security firms were the focus of the ceremony, underscoring that compliance is more than a legal requirement; it is a moral responsibility that directly affects people’s lives. By putting workers first, these trailblazers are not only overcoming historical hurdles but also setting a new standard for accountability and care.

CEO Tembe underscored that compliance is ultimately about people.

“These sectors may differ in function, but they share a common foundation — people. Schools shape the future of our nation, while security officers protect lives and property. Ensuring their retirement security is not only a legal duty but also a moral responsibility,” she said.

2026 Stakeholder Recognition Awardees

Schools: Timphisini High School, Egebeni High School, St Francis High School, Salesian High School, Ejubukweni High School

Security Firms: Fidelity Services Group, Lumber Security Services

The ceremony marked the first stakeholder recognition event for 2026, setting a strong tone for accountability and partnership between ENPF and employers.

Schools: Compliance as Care for Life after Work

The schools were commended for going beyond minimum statutory requirements, ensuring timely registration, accurate reporting, and consistent remittance of ENPF contributions for support staff.

Speaking on behalf of Salesian High School, Bonginkhosi Mabila said the recognition affirmed the school’s culture of discipline and care for workers. “This award is a testament to our steadfast commitment to full compliance and to securing our workers’ future,” Mabila said, adding that compliance protects employees when their working lives end and ensures they are not left vulnerable.

Egebeni High School, senior teacher Nonhlanhla Mkhatshwa, described the award as a moment of pride. “Compliance shows that we take our responsibility to care for workers seriously, not only while they are employed but for life after work,” she said, praising ENPF staff for their professionalism and support.

For Ejubukweni High School Headteacher Nomcebo Shongwe, compliance is fundamentally about workers’ rights. “This is not about ticking a box. It is about protecting workers’ rights and honouring their contribution,” she said, noting that despite the challenges faced by rural schools, compliance remains non-negotiable.

At Timphisini High School, Headteacher Elizabeth Shabangu described the recognition as both motivating and symbolic, particularly as she prepares for retirement. “This is a rare occasion when employers are recognized for doing the right thing,” she said. “It challenges us to ensure compliance becomes a lasting culture that outlives us.” 

She also commended ENPF’s digital innovations, which allow members to receive SMS notifications and track contributions, thereby strengthening transparency and trust.

Meanwhile, St. Francis High School Headteacher Dumisani Hlatshwayo highlighted ENPF’s critical role in protecting support staff who might otherwise retire without a pension. “Unlike us teachers with government pensions, many workers depend entirely on ENPF for their future,” he said, noting that the school pays contributions annually in advance, making compliance part of its everyday culture.

Partnership, Not Policing

CEO Tembe reiterated that compliance is about protecting people, reducing employer risk and strengthening the national retirement system for long-term sustainability. “Compliance is not about avoiding penalties. It is about protecting people and building trust between employers, workers, and the Fund.”

She reaffirmed ENPF’s collaborative approach, saying they value partnerships.

“We believe in partnership, not policing. Our commitment is to make compliance easier, more transparent, and more efficient.”

As the first recognition ceremony of 2026, the event concluded with a national call to action. “To our awardees, you are setting the standard for responsible corporate leadership. Together, we are building a financially secure future for workers and for Eswatini.”

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