By Own Correspondent
Three years ago, a transformative chapter in Eswatini’s healthcare journey quietly began in the heart of Ezulwini. In March 2022, the Ezulwini Private Hospital opened its doors—strategically, ambitiously, and with a clear national purpose. A year later, in June 2023, His Majesty King Mswati III gave the hospital a name that would define its mission: Sitselo Semphilo—the “Fruit of Life”.
The name was more than symbolic. It was a royal blessing and a charge to nurture, restore, and preserve life. For the hospital’s leadership, it became a compass for everything that followed.
“His Majesty planted an idea—healthcare not just as treatment, but as dignity, compassion, and hope,” says CEO Dr Thandeka Khanyile. “We carry that responsibility with pride.”
Today, Sitselo Semphilo-EPH stands tall as Eswatini’s first internationally accredited private hospital—100% Swati-owned, governed, and operated. Developed by EswatiniMed, the leading healthcare services provider in the country, and built at a cost exceeding E400 million, it’s a symbol of national pride and progress.
“This is not just a healthcare facility—it’s a strategic national investment,” says EswatiniMed Principal Officer Peter Simelane.
“We’re delivering world-class, locally accessible care while ensuring value for our members.”
Comprehensive, State-of-the-Art Services
Located centrally in Ezulwini, the 76-bed Sitselo Semphilo hospital is designed for excellence in both clinical care and patient experience.
It boasts:
• Three advanced operating theatres, with one being digitally enabled
• Fully equipped ICU and Neonatal ICU
• Private maternity and recovery suites
• Family-friendly birthing rooms
• On-site pharmacy and laboratory services
• 24/7 emergency medical response
• Remote-monitored oxygen systems and full CCTV security
The hospital’s diagnostic imaging suite includes MRI, CT, digital X-ray, ultrasound, and mammography—equipment that previously required referrals to South Africa. This development has drastically reduced patient travel costs, wait times, and the emotional burden of seeking care abroad.
“You can now walk into Sitselo Semphilo, get scanned, diagnosed, and treated under one roof,” says Dr Khanyile.
Patients like retired teacher Zanele Dlamini testify to its impact: “I had an MRI, successful knee surgery, and post-op therapy—all in Ezulwini. Before this, I’d have been sent to South Africa. This hospital saved me time, stress, and money.”
Designed Around People, Not Just Procedures
Unlike many conventional facilities, Sitselo Semphilo – EPH places patients at the heart of care. From personalised birthing experiences to quiet recovery spaces, every touchpoint is designed for comfort, dignity, and healing.
“We believe healing begins with how we care, not just what we treat,” says Dr Khanyile.
Support systems are equally robust, with dual backup generators, uninterrupted power supply (UPS), a bulk oxygen tank, and an integrated digital infrastructure ensuring consistency in care—even during emergencies.
This attention to detail earned the hospital the COHSASA accreditation in December 2024—the first in Eswatini’s history. The accreditation followed a rigorous review of over 4,000 standards covering infection control, clinical governance, ethics, safety, and service delivery.
“This is a national benchmark,” said Health Minister Mduduzi Matsebula. “Sitselo Semphilo has set the tone for the future of healthcare in the Kingdom.”
EswatiniMed Chairperson Sammy Dlamini agrees: “This is more than an accolade. It’s proof that His Majesty’s vision is becoming reality.”
The hospital is also committed to growing local talent, offering continuous training, mentorship for specialists, and developing digital health tools for efficient patient tracking and outcome measurement.
“We’re not here to copy other systems. We want to build something authentically Swati—world-class, but with our own heartbeat,” adds Dr Khanyile.
Voices of Gratitude: How Sitselo Semphilo is Changing Lives
Real people, real outcomes. Here’s what patients and families are saying:
• “They brought my mother back to life.” – Phumzile Mamba, Lobamba: After her mother collapsed at home, the emergency team responded swiftly. “If we had driven to Manzini or crossed the border, she wouldn’t have made it.”
• “The MRI saved us a trip to Johannesburg.” – Sipho Dlamini, Ezulwini: “We were booked in the next day. Results were fast, staff professional—and the cost affordable with medical aid.”
• “Giving birth here felt like being at a hotel—with nurses who cared.” – Zodwa Shabangu, Mbabane: “Everything—from delivery to postnatal care—was handled with love and precision.”
• “I didn’t know hospitals like this existed in Eswatini.” – Samkeliso Ginindza, Manzini: “Top-class equipment, skilled surgeons, physiotherapy, and X-rays—right here at home.”
• “They treated my autistic son with patience and compassion.” – Bongiwe Nhlabatsi, Ngwenya: “They took time to understand his needs and made him feel safe.”
• “Follow-ups were consistent.” – Thamsanqa Dube, Hlatikhulu: “They called two days after discharge. That kind of care is rare and meaningful.”
• “Even the parking attendants are professional.” – Justice Mamba, Mbabane: “From entry to exit, there’s respect and attention to detail.”
• “It’s a hospital with a soul.” – Themba Lukhele, Ezulwini: “Built with purpose and heart. It’s for all of us, not just the elite.”
A Growing Legacy
As Sitselo Semphilo -EPH celebrates its third anniversary, it represents more than a modern hospital. It is a national achievement—proof that Swati-led healthcare can match global standards, while remaining rooted in compassion, purpose, and pride.
“This is only the beginning,” says Dr Khanyile. “Every life we touch is another branch, another blossom, another promise fulfilled.”
• For more information on services offered, visit www.eph-sz.com or follow Sitselo Semphilo on Facebook and LinkedIn.
With us, you’ll have a better outcome.