FINCORP Group Introduces Whistle-blower Hotline

Eswatini Development Finance Corporation (FINCORP) Group has introduced a new whistleblowing platform to enable the public to report any acts or suspected acts of fraud, corruption, and irregular conduct within the organization. 

The anti-fraud hotline 800-4-112 is expected not to only help preempt fraud but is also used as a deterrent to fraud and corruption. It allows the company’s staff, clients, and the public at large to disclose information about any improper conduct, such as fraud, bribery, corruption, criminal activity, malpractices, or violations of laws, regulations, or policies that is suspected to be happening within FINCORP and its subsidiary companies; FIRST FINANCE COMPANY and FINSURE ASSURANCE LIMITED.

The alternative platform is via email;

FINCORP Group Brand Development and Communications Officer Manqoba Makhubu said they strongly believe that the whistleblowing service will foster the highest levels of integrity required to meet the demands placed on the organization by EmaSwati. 

“The new whistleblowing channels are part of the Group’s ethics and corporate governance mechanisms to ensure that FINCORP remains a corruption and fraud-free organization. Through these whistleblowing platforms, we aim to encourage the public to take a stand against corruption, fraud, and irregular conduct and to be active participants in the fight against corruption,” he said.

He urged the public to strictly use the hotline for reporting acts or suspected acts of fraud within the control or jurisdiction of FINCORP and its subsidiaries; FIRST FINANCE COMPANY and FINSURE ASSURANE LIMITED.

Makhubu said, that by launching the hotline, the company is demonstrating its commitment to fight fraud and corruption. 

The dedicated channels are operational 24 hours a day and the calls are handled by a specialized independent third party.

The service is managed on principles of confidentiality and the protection of anyone who contacts the hotline.

Therefore, no personal information is required to submit a tip-off, no references to personal information are made in the report and the fraud hotline is not meant to report wrongdoing outside the control or jurisdiction of FINCORP Group.

Received complaints of fraud will be investigated and referred to law enforcement agencies to be dealt with if there is evidence that fraud has occurred. 

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